Privacy policy

VIC Energy Solutions is committed to protecting the privacy of our users. This Privacy Policy outlines the types of personal information we collect, how we use it, disclose it, store it, and dispose of it. It also details how users can access and update their personal information.  

1. Collection of Personal Information

We collect personal information from users in a variety of ways, including:

  • When users visit our website and request a quote or contact us

  • When users sign up for our newsletter or mailing list

  • When users participate in surveys or contests

The types of personal information we collect may include:

  • Name

  • Email address

  • Phone number

  • Address

  • Property details (for rebate applications)

2. Use of Personal Information

We use the personal information we collect for a variety of purposes, including:

  • To provide users with the products and services they request

  • To send users information about our products and services, including special offers and promotions

  • To respond to user inquiries and requests

  • To improve our website and services

  • To comply with legal and regulatory requirements

3. Disclosure of Personal Information

We may disclose personal information to third-party service providers who help us operate our website and deliver our services. These service providers are contractually obligated to protect the privacy of your personal information.  

We may also disclose personal information if we are required to do so by law or in the good faith belief that such disclosure is necessary to comply with a court order, subpoena, or other legal process served on us, or to protect and defend the rights or property of VIC Energy Solutions or our users.  

4. Storage and Security of Personal Information

We take reasonable steps to store and secure personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is ever completely secure, and we cannot guarantee the security of your personal information.  

5. Disposal of Personal Information

We will retain your personal information for as long as it is necessary to fulfill the purposes for which it was collected, or as required by law. When your personal information is no longer needed, we will dispose of it in a secure manner.  

6. Access and Update of Personal Information

Users have the right to access and update their personal information. You can access and update your personal information by contacting us at [insert contact information].

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes to this Privacy Policy on our website. We encourage you to review this Privacy Policy periodically to stay informed of any updates.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us using the contact page.